Warranty Info |
Chroma Technology Corp. extends a full satisfaction warranty for its filters. Chroma's standard warranty is for 3 years from the date of sale, while filters produced using a sputter deposition process are warranted for 5 years from the date of sale. Sputter deposition filters are typically denoted by "T" or "ET" in the product identification number. The warranty extends to any filter which has proved defective and has failed through normal use, but excludes and does not cover (i) any filter which has been damaged, disassembled, modified, misused, repaired or reworked, or improperly handled, or (ii) any filter that is a prototype. Chroma will, at its option, either replace or repair any warranted product that is defective. Any filter repaired or replaced under warranty is only warranted for the period of time remaining in the original warranty for the filter. Chroma reserves the right, at its sole option, to issue a credit note for any defective filter as an alternative to repair or replacement. These warranties are nontransferable.
EXCEPT FOR THE WARRANTIES STATED HEREIN, NO WARRANTY, CONDITION OR REPRESENTATION, EXPRESS, IMPLIED, ORAL OR STATUTORY, IS PROVIDED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY, CONDITION OR REPRESENTATION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CHROMA SHALL NOT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR INDIRECT COSTS OR DAMAGES, INCLUDING WITHOUT LIMITATION, LITIGATION COSTS, INSTALLATION AND REMOVAL COSTS, LOSS OF DATA, PRODUCTION OR PROFIT ARISING FROM ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH COSTS OR DAMAGES. RETURN MATERIAL AUTHORIZATION PROCEDURES
Chroma will only accept products returned under its Return Material Authorization process ("RMA"). A customer shall obtain a RMA number from Chroma prior to returning any product and return the product prepaid and insured to Chroma. Where any product is returned without an expressed reason for return, Chroma will not evaluate the product but will return it to the customer at the customer's expense.
| Download File | Updated date |
|---|---|
| 01/23/2009 |