- Technical Support
+ Why does Chroma recommend a filter set that does not transmit the peak excitation and emission wavelengths of my fluorophore?
+ I’d like to design a custom filter set because I cannot find one that meets my needs. Can you help?
+ I will have multiple fluorophores in my sample. How do I ensure that bleed-through will not be a problem?
+ I would like to order a dichroic mirror that I don’t see on Chroma’s website. What information do you need?
+ Why do you need to know about my excitation wavelength(s) whenever I request a new emission filter?
+ I am looking for the typical transmission properties for a part that I already own, yet I can’t find it listed on the webpage. What should I do?
+ What is the function of the plastic slides I got when I visited Chroma’s booth at last year’s meeting?
- Customer Support
+ I just realized that I ordered the wrong part and would like to return it to receive something else. What can I do!?
+ I found a Chroma filter in the lab and need to know more information about it. What are my options?