International Ordering, Currency & Imports
Serving Chroma Technology customers worldwide
When purchasing from outside the United States, you may face import restrictions, currency exchange limitations, or local tax/registration requirements. This page explains your options and how we can help you complete your order smoothly—either directly with Chroma or through an authorized local reseller.
Experiencing import or currency exchange issues?
Common scenarios we can support:
Your bank cannot send USD or your local currency has conversion controls.
Your organization requires a local invoicing vendor (same country billing).
You need local tax handling (e.g., VAT/GST), e-invoicing, or import clearance support.
Your institution can only buy from entities registered in-country.
Your options:
Purchase through an Authorized Local Reseller (recommended).
Local currency quotes and invoices where available.
Support with import documentation, customs clearance, and country-specific compliance.
Shorter lead times for repeat items and stocked parts (varies by reseller).
Purchase directly from Chroma Technology (USD).
We provide commercial invoices, packing lists, and statements of origin, and we can quote Incoterms (e.g., FCA, CPT, DAP).
Some countries still require a local importer of record—our team will advise.
Tip: If you’re unsure which path fits your situation, start by requesting reseller info for your country (see below). Our team can also advise if a direct purchase is feasible.
How to get reseller information (step-by-step)
Fill in the form below with your contact information.
Tell us your location. Select your Country/Region and (if applicable) State/Province.
Share your use case. Choose Academic, Government, Industrial/Commercial, or OEM.
Provide your purchasing requirements. Let us know if you need local currency invoicing, VAT/GST handling, or import support.
Submit your product needs. Include part numbers, wavelengths, or a brief description of the optics you’re sourcing.
Receive your match. We’ll send you the authorized reseller for your location (and a backup, where available), including the contact's name, email, and phone number.
Turnaround: Most requests are answered within 2 business days or less.
Working with Authorized Resellers: Benefits
Local currency quotations and invoicing (where available)
Assistance with import permits, certifications, and customs brokerage
Familiarity with institutional procurement portals and documentation
On-site or in-language support and faster coordination across time zones
Frequently Asked Questions
Can Chroma invoice me in my local currency?
We generally invoice in USD. Many authorized resellers can invoice in local currency and include the required local taxes.
Do you support e-invoicing (e.g., Peppol, Fapiao, or country-specific platforms)?
Yes—often via our resellers. Tell us your requirements in the form, and we’ll connect you with the appropriate team.
Will you be the importer of record?
Typically, the customer or the local reseller serves as the importer of record. We’ll advise the best path based on your country.
What information speeds up my quote?
Share part numbers or a brief description (bandpass/edge wavelengths, diameter, substrate, mounting), quantity, target delivery date, and shipping address.
Do you have distributors in every country?
We cover most regions through direct sales or resellers. If a reseller isn’t available, our regional team will handle your request directly.
Accessibility & Support
If you need this information in another language or an accessible format, let us know via the form, and we’ll provide an alternative version.
Legal & Compliance
Products may be subject to U.S. export regulations and country-specific restrictions. Orders are contingent on compliance screening and approval.
Duties, taxes, and brokerage fees are not included unless explicitly stated.
Country-specific documentation (e.g., certificates, test data) can be provided upon request.
